Caretaker: Â David Nash.
Porter / Concierge: Alan Carter.
Contact Tel 01273 205179
Desk open / concierge service
Monday to Friday 8.00 a.m. until 6.00 p.m.
Saturday mornings from 8.00 a.m. until 12.00 noon
Weekend security guard on duty from 10/00 p.m. until 6.00 a.m.
Moving in / out times with furniture or large items Monday to Friday 8.00 a.m. until 5.00 p.m. Saturday mornings only from 8.00 until 11.45 a.m.
Contractors / Residents working times Monday – Friday from 8.00 a.m. until 5.00 p.m. and Saturday from 8.00 a.m. until 12.00 noon, by prior arrangement only.
The side entrance doors should be used to transport all large items into the goods lift.
How to use the door entry system
Security procedure including resident’s flat doors closed when at home
Main entrance door key also fits 1st floor / B2 + B1 doors.
If keys lost, please report, also they are expensive to replace
Sussex Heights has a digital T V system installed, which any channel can be used to tune into the security camera system.
It is recommended that all flat owners should leave a spare set of keys in the key safe at the lodge, in the invent of any problems.
Only household rubbish collected from flat cupboard, early morning from Monday up to Sunday excluding Saturdays.
No items of any kind to be left in corridors, stairways or communal areas.
Any household rubbish bags brought down by residents for disposal in the rubbish bin, located in the bin area.
Please use the goods lift and side entrance when ever possible. There is a recycling policy, details available.
The bicycle B1 rack storage is full and vacancies do not come up very often. But you can put your name down on the reserve waiting list. Due to this situation your bicycles should either be kept outside the main entrance in the cycle racks provided or alternatively inside your flat Please use the goods lift for transporting your bicycle from / to your flat and use the side entrance, when open from 8.00 a.m. until 6.00 p.m.
Postal / mail delivery service direct to flats from Monday to Saturday. If residents not at home, parcels / packages can be held on site and residents can collect them with in the normal opening desk hours. Newspapers / milk can be delivered to you, also a company providing a professional ironing service, please enquire at the desk for details.
It is recommended that you turn off the water supply if you are going away for an extensive period.
Loud parties, music and noise that cause annoyance to other residents is not acceptable, as set out in the Lessees Agreement. Copy can be provided on request.